Do you have an API? Are you providing it to external developers?
You have launched an API, but it's just not getting developers excited. It's getting signups, but the developers quickly abandon it. You feel that the API product management, sales and marketing are disconnected from the other products in the company, but what should you exactly fix? What is the most important thing to put on the road map?
Does your support get contacted by developers asking trivial questions? Are your customers or partners having trouble using your API,but you don't quite know why? Are you launching a new API, but you are not sure if the design and documentation is optimal?
Get a review of your APIs Developer Experience.
We'll check your existing APIs (or upcoming, but already documented APIs):
The review is done by experienced professionals and you will get a 20 page report within 2-4 weeks of granting us access to the API and documentation.
On average we find 10-15 design issues that are difficult to detect by marketing professionals, product managers or internal developers and 5-10 documentation and on-boarding related issues that make the API difficult to adopt. These issues cause typically 5-10 hours of extra work per support person per week, it's easy to do the math.
After your order is processed you will receive an email asking for your API documentation link or file and if we can't self-register to access your API, also the API credentials. When we send you the report, you can also book a 30 minute online review of the report.
Provide the details as soon as possible, we create the report with in 2-4 weeks of receiving the order.